Question 1

What is included in a Kadlah digital wedding invitation?

Accepted Answer

Each invitation includes a mobile-friendly invitation page, RSVP tracking, itinerary, Google Maps and Waze links, and sharing through a public link.

Question 2

What is the difference between Free and Premium?

Accepted Answer

A Free invitation keeps the Free design selected when it is created and consumes the lifetime Free allowance on your account. A Premium purchase creates one invitation that may switch to any available Free or Premium design before publishing.

Question 3

Can I change the design?

Accepted Answer

Premium invitations may switch to any available Free or Premium design while they are drafts. A Free invitation keeps its original design. After publishing, neither plan can change its design or details.

Question 4

Can I upload my own design?

Accepted Answer

Premium customers can use supported custom artwork for the main and message backgrounds inside an existing Kadlah invitation layout. Kadlah does not currently accept complete custom template uploads.

Question 5

How does payment work?

Accepted Answer

Premium is a one-time RM payment for one invitation and one event. Live payments are completed through CHIP Collect. It is not a subscription.

Question 6

Can I reuse an invitation for another event?

Accepted Answer

No. Each Free allocation or Premium purchase is for one invitation and one event. Deleting an invitation does not restore the Free allocation or create a replacement Premium entitlement. A separate Premium purchase is required for another invitation.

Question 7

How long can I edit my invitation?

Accepted Answer

You can edit while the invitation is a draft and before any earlier deadline shown in your portal. Publishing permanently locks the design and details while the public link remains viewable.

Question 8

How do guests RSVP?

Accepted Answer

Guests open the shared invitation link and submit their attendance response. You can review responses and guest counts in your customer portal.

Digital wedding invitation questions

The short answer

Plans and designs

Payment and usage

Editing and RSVP

Ready to create your invitation?